CHROMEBOOKS (1:1 DEVICES) FREQUENTLY ASKED QUESTIONS

• Chromebook Frequently Asked Questions

Chromebook Caring Case

The Otterbox Caring case that is provided by the school should be used to traseport your chromebook from home to school as well as in between classes those who are not using this correctly will be asked to do so and if the habbit continues will be delt with by the building administration at that time.

Storing the Chromebook

When students are not monitoring their Chromebook, they should be stored in their lockers with the locker securely locked.  Nothing should be placed on top of the Chromebook when stored in the locker.  Students in graded 8-12 need to take their Chromebook home with them every night.  The Chromebook should be charged fully each night at the student’s home.  Chromebooks should never be stored in a vehicle.  

Storing Chromebooks at Extra-Curricular Events

Students are responsible for securely storing their Chromebooks during extra-curricular events.

Chromebooks Left in Unsupervised / Unsecured Areas

Under no circumstances should a Chromebook be stored in unsupervised areas.  Unsupervised areas include the school grounds, the cafeteria, unlocked classrooms, library, locker rooms, hallways, bathrooms, extra-curricular bus, in a car, or any other entity that is not securely locked or in which there is not supervision.  Any Chromebook left in these areas is in danger of being stolen.  If a Chromebook is found in an unsupervised are, it will be taken to the Library Media Center or the main office and may result in disciplinary action. During gym classes, students are encouraged to store their Chromebook in either the gym locker provided by the school district or in their student locker.

Lost or Intentionally Damaged Devices and Accessories

A Chromebook or any of its accessories that are lost (whereabouts unknown) or intentionally damaged is the responsibility of the student and parent involved in the loss of property.  The user will be given a standard Chromebook that does not have touch capability to use until the replacement cost of the lost/damaged device or accessory is paid to the school.  The device will not be allowed to leave the school unless approved by building administrator.

What if another student damages my student’s device?

In such cases, circumstances will be investigated on a case-by-case basis.  School administration may be involved if it is suspected to be an intentional act or act of vandalism.

What to do if a Chromebooks is not functioning properly

Damaged or non-functioning devices should be turned in to the Technology Director so a repair can be started.  District Technology staff members can repair many problems in-house.  Other problems may require the device be sent out for repair which can take several days or longer.  A loaner device may be issued to students when they leave their Chromebook with the Tech Director.  If repair is needed due to malicious damage, the school may refuse to provide a loaner until the cost of the damage has been reimbursed to the school.

Personalizing the Chromebook

Chromebooks must remain free of any decorative writing, drawing, stickers, paint, tape, or labels that are not the property of Lyndon Unified School District.  Spot check for compliance will be done by administration of USD421 at any time.

What happens if my chromebook isn’t doing what I want it to do.

Try and figure it out on your own for 10 miniutes then if you still can not figure it out bring it to the Tech Directors office and ask for help. here is a link that will help you while you are trying to fix the problem on your own.

https://support.google.com/chromebook/?hl=en#topic=3399709